ASK SERWIS MANAGER V6

Your service workflow under control. From intake to customer handover.

One place for customers, devices, jobs, estimates, parts, technicians and communication. Faster in the office, clearer on the workshop floor and genuinely mobile in the field.

Try 14 days→Workflow

✓14-day trial · no card · PL / EN / DE configuration

Multiple service locationsMobile technician PWAYour own email & SMSSecure multi-tenant SaaS

TodayDashboard

New jobs12+4

In repair278

Waiting63

Ready for pickup14+5

New jobs3

#SRV-260918Szlifierka kątowa

BOSCH GWS 9-125

#SRV-260919Wiertarka udarowa

Makita HP1640

In repair5

#SRV-260911Młot udarowy

DeWALT D25133K

#SRV-260914Pilarka tarczowa

Metabo KS 55

Waiting2

#SRV-260907Wkrętarka

Milwaukee M18

Ready for pickup4

#SRV-260901Myjka ciśnieniowa

Kärcher K5

▦Calendar09 / 2026

MTWTFSS14151617181920

ASK/LIVE

Today's plan

08:30

Brush replacement#SRV-260911

10:15

Drive diagnosis#SRV-260914

▦Multiple service locations

▰Mobile technician PWA

✉Your own email & SMS

⬡Secure multi-tenant SaaS

OFFICIAL PRODUCT

ASK Serwis Manager is developed and operated by A.S.K. P.S.U. Sp. z o.o.

The official product website is askms.pl. ASK Serwis Manager product information, plans, registration and operator contact are published directly on this website.

Official product domainaskms.pl

Developer and operatorA.S.K. P.S.U. Sp. z o.o.Jelenie 4A, 78-630 Jelenie

DAILY OPERATIONS

Not another job list. A complete service workflow.

V6 connects the office, workshop and technician. Data moves through the whole process without retyping or hunting across separate tools.

▣01

Jobs without chaos

Intake, diagnosis, estimate, repair, final test, handover, cancellation and restore. You can also enter jobs received earlier with the real intake date.

◫02

Kanban that shows the work

Drag jobs between stages. Status, priority, technician and deadline remain visible without opening every card.

▦03

Calendar and deadlines

Planned completion dates, deadlines and tasks in a calendar view. See workload and upcoming handovers quickly.

♙04

Customers and equipment history

Customer records, devices, serial numbers, repair history and linked jobs form one service context.

✓05

Estimates and customer approval

Prepare a cost estimate, share it with the customer and record the decision with a comment.

◇06

Parts stock

Parts, availability and consumption per repair. Technicians can consume parts directly from the mobile panel.

✉07

Organization-owned email & SMS

Each organization configures its own SMTP and SMS account. Customer channels are separated from Superadmin system messaging.

↗08

External service, claims and tests

Subcontractors, external repair dispatches, warranties, claims and final test results stay in the repair history.

USE CASES

Explore the system through the workflow you want to improve

Each page below focuses on a concrete service-management need and the ASK Serwis Manager functions that support it.

Power tool repair shop software

Equipment intake, serial numbers, diagnosis, estimates, parts, final tests and handover in one workflow.

Read more → 02

Service job management software

List, Kanban and calendar with status history, customer decisions, documents and technician work.

Read more → 03

Service management system

One environment for office staff, workshop teams, multiple service locations, technicians and customers.

Read more → 04

RTV & appliance repair shop software

Equipment records, repair history, estimates, parts and customer communication in one workflow.

Read more → 05

Phone repair shop software

Phones and tablets with intake condition, diagnosis, estimate, customer decision and handover.

Read more → 06

Computer repair shop software

Laptops, desktops and peripherals with device history, diagnosis, parts, documents and online status.

Read more →

INTAKE TO HANDOVER

A workflow that guides every job step by step

Intake

Customer, device, fault, accessories, date and priority.

Diagnosis

Technician records diagnosis, photos and work time.

Estimate

Parts and labor form the estimate and the customer can approve online.

Repair

Execution, parts, notes, external service and live status.

Control

Final test and confirmation that the device is ready.

Handover

Protocol, history and customer status close the job.

MOBILE TECHNICIAN

The phone becomes a work tool, not just a viewer.

The technician PWA runs on a phone and allows real repair actions. It can be added to the home screen without an app store.

✓assigned jobs and calendar✓diagnosis and repair notes✓allowed status changes✓start / stop work timer✓parts consumption✓photos, PDFs and notes✓final test✓quick call to customer

Technician panel →

QRSerwisantsecure access

9:41●●●

ASK/Serwisant

TodayToday's plan

08:30Brush replacementBOSCH GWS 9-125

›

10:15Drive diagnosisDeWALT D25133K

›

13:00Final testMakita HP1640

›

COMMUNICATION UNDER YOUR BRAND

Customers receive messages from your service business.

The organization uses its own SMTP and its own SMS provider. Superadmin settings remain technically separated and are used only for ASK system communication.

✉

Outgoing email

Your SMTP server, sender identity, encryption and configuration test.

smtp.twojserwis.plTLS

◉

Organization SMS

Your Zadarma credentials, sender, SMS test and sending history.

Zadarma API✓

⬡

Full organization separation

Data and secrets of one SaaS customer are never used by another organization.

ORG AASKORG B

PLANS

Start with the trial and choose a plan once the system is working for you.

Prices and limits are managed by the system operator. Prices are automatically converted to the interface currency using the NBP average exchange rate. Below are the currently active public plans.

START22.54 EUR/ mo.

✓3 users
✓1 service locations
✓150 jobs / mo.
✓2 GB storage

Choose plan

Organization data stays separated and important actions leave a trace.

⬡

Tenant isolation

Operational queries always run in the context of one organization.

♙

Roles & permissions

Owners, administrators, technicians and other roles see only the functions they need.

◎

Audit & history

Important actions, sign-ins and changes remain traceable.

↻

Backups & updates

Superadmin has backups, diagnostics and a controlled update mechanism.

FAQ

Frequently asked questions

ASK Serwis Manager V6.0.0 · BUILD 45

Does the system work on a phone?+

Yes. The organization panel is responsive and technicians have a dedicated mobile PWA.

Can I enter older jobs?+

Yes. When creating a job you can enter the real earlier intake date while the technical record creation timestamp remains intact for audit.

Can customers check repair status?+

Yes. The customer-facing area can show job status and shared actions such as estimate approval.

Does an organization use Superadmin email?+

No. Every organization configures its own SMTP and SMS. Superadmin channels are separate and only serve platform system messages.

Are there language versions?+

Yes. The system and product site support Polish, English and German.

CONTACT

Questions? Send us a message.

We help with onboarding, plans, system configuration and account support. The form sends your message directly to the ASK Serwis Manager operator.

ASK

System operatorA.S.K. P.S.U. Sp. z o.o.

Jelenie 4A, 78-630 Jelenie

E-mailbiuro.askpsu@gmail.com

ASK SERWIS MANAGER

A better service workflow starts with one job.

Create your organization, configure your workshop and test the complete workflow with your own data.

Start 14-day trial →I already have an account